Shipping Policy

Store is committed to providing reliable and convenient delivery for skincare, body wash, bath, beauty, and personal care products.

All eligible orders receive free standard shipping, with no minimum purchase requirement and no regional restrictions.

Free Shipping

Store provides free standard shipping on every eligible order.

•  No minimum purchase is required.

•  No promotional code is required.

•  Free shipping is automatically applied.

•  Free shipping is available in all countries and regions served by Store.

Customers will not be charged a standard shipping fee by Store.

Order Processing

Orders are normally processed within 1-3 business days after payment is successfully completed. Orders placed on weekends or public holidays will begin processing on the next available business day.

Additional processing time may be required during holidays, promotional events, periods of high demand, or when payment or address verification is necessary.

Estimated Delivery Time

Standard delivery normally takes approximately 7-20 business days after dispatch. Delivery estimates do not include order-processing time and are not guaranteed delivery dates.

Delivery may be affected by:

•  The delivery destination.

•  Carrier availability.

•  Public holidays.

•  Weather conditions.

•  Transportation disruptions.

•  Customs procedures.

•  Events outside the reasonable control of Store or the carrier.

Shipping Destinations

Store accepts and ships eligible orders without regional restrictions. Shipping carriers and delivery procedures may vary depending on the destination. Different logistics partners may be used to provide the most suitable delivery service.

Order Tracking

When tracking is available, tracking information will be sent by email after the order has been dispatched. Tracking updates may take several business days to appear. Some carriers may not scan a package at every stage of transportation.

Multiple Shipments

Products from the same order may occasionally be shipped in separate packages. Each package may have separate tracking information and may arrive on a different date. Customers will not be charged additional standard shipping fees for split shipments.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address during checkout. Please check the recipient's name, street address, apartment or unit number, city, state or province, postal code, country, and contact information before submitting an order.

If you notice an error, contact t4k_bur_1645@hotmail.com as soon as possible. Address changes cannot be guaranteed after an order has entered processing or has been dispatched.

Undeliverable Packages

A package may be returned if:

•  The shipping address is incorrect or incomplete.

•  The recipient is unavailable.

•  The package is not collected.

•  Delivery is refused.

•  The carrier cannot complete delivery.

If a package is returned as undeliverable, Store will contact the customer to arrange an appropriate solution.

Delayed Orders

Carrier delays may occasionally occur after dispatch. If tracking has not updated for an extended period or the estimated delivery period has passed, contact t4k_bur_1645@hotmail.com. Store will review the available tracking information and assist with the carrier inquiry.

Lost Packages

If a package appears to have been lost during transit, contact t4k_bur_1645@hotmail.com. Store will work with the carrier to investigate. If the carrier confirms that the package was lost, an appropriate solution will be provided, which may include a replacement or refund.

Packages Marked as Delivered

If tracking shows that a package was delivered but it cannot be located:

•  Check the delivery location and surrounding area.

•  Ask household members whether they accepted it.

•  Check with neighbors, reception desks, mailrooms, or building management.

•  Contact the carrier for delivery information.

If the package still cannot be found, contact t4k_bur_1645@hotmail.com.

Damaged or Leaking Packages

Please inspect your package after delivery. If a product arrives damaged, broken, leaking, defective, or contaminated, contact t4k_bur_1645@hotmail.com as soon as possible. The issue will be handled in accordance with the Returns & Refunds Policy.

Customs Duties and Taxes

Free shipping covers the standard shipping fee charged by Store. Government authorities or customs agencies may impose import duties, taxes, or other charges depending on the destination. These charges are not standard shipping fees and may be collected separately by the relevant authority or carrier.

Order Changes and Cancellations

To request an order change or cancellation, contact t4k_bur_1645@hotmail.com as soon as possible. Store will make reasonable efforts to assist before the order is processed or dispatched. Shipped orders may need to be handled under the Returns & Refunds Policy.

Contact Us

For shipping questions, tracking assistance, address corrections, delayed orders, or damaged packages, contact:

Store
Email: t4k_bur_1645@hotmail.com