Returns and Refunds Policy

At Store, we want every customer to feel confident when purchasing our skincare, body wash, bath, and personal care products. If you are not completely satisfied with your purchase, you may return an eligible product within 30 days of delivery.

Eligible returns are free, and this policy applies to customers in all countries and regions.

30 Day Return Period

You have 30 days from the date your order is delivered to request a return. Returns requested after the 30-day period may not be accepted unless otherwise required by applicable consumer protection laws.

Return Eligibility

To qualify for a return, the product must meet all of the following conditions:

•  It is returned within 30 days of delivery.

•  It is unused, unopened, and unwashed.

•  It remains in its original packaging.

•  All original seals, labels, and protective coverings are intact.

•  All accessories, gifts, samples, and promotional items supplied with the order are included.

•  It is in the same condition in which it was received.

Products that do not meet these conditions may not qualify for a refund.

Opened or Used Products

For hygiene and safety reasons, skincare, body wash, bath, beauty, and personal care products that have been opened, unsealed, tested, or used cannot normally be returned because of a change of mind, personal preference, or dislike of the scent or texture.

Opened or used products may still qualify for a refund or replacement if they:

•  Arrived damaged or leaking.

•  Were defective when delivered.

•  Were different from the products ordered.

•  Were expired when delivered.

•  Showed a product quality issue when first opened.

Please stop using any product that appears damaged, contaminated, expired, or defective.

How to Start a Return

To start a return, contact t4k_bur_1645@hotmail.com. Store will provide the appropriate return address, return instructions, and free return shipping method.

Do not return products to the sender's address printed on the original package unless that address is confirmed in the return instructions.

Free Return Shipping

Store covers the return shipping cost for all eligible returns approved under this policy.

When available, a prepaid return shipping label will be provided. If a prepaid label is unavailable in the customer's location, Store will provide another free return method or reimburse the reasonable cost of standard return shipping according to the supplied instructions.

Express shipping or additional services selected without approval may not be reimbursed.

Damaged Leaking Defective or Incorrect Products

Please inspect your order after delivery. If a product arrives damaged, leaking, defective, expired, contaminated, or different from what you ordered, contact t4k_bur_1645@hotmail.com as soon as possible.

After reviewing the issue, Store may provide:

•  A replacement product.

•  A full refund.

•  A partial refund when only part of an order is affected.

•  Another appropriate resolution agreed upon with the customer.

Eligible return shipping costs will be covered by Store.

Gift Sets and Bundles

Gift sets, bundles, and promotional packages must be returned complete. All included products, accessories, samples, gifts, and promotional items must be unused and returned in their original condition.

If only one product in a set is damaged, defective, leaking, expired, or incorrect, contact Store before returning the package.

Sale and Discounted Products

Sale, discounted, and promotional products are covered by the same 30-day return policy. Eligible discounted products will be refunded based on the amount actually paid after discounts or promotional codes were applied.

Exchanges

If you would like to exchange an unopened and unused product, contact t4k_bur_1645@hotmail.com within 30 days of delivery. Exchanges are subject to product availability. If the requested replacement is unavailable, a refund will be issued for the eligible returned product.

Return Inspection

Returned products will be inspected after they are received. If the return is approved, the refund will be issued to the original payment method. Store may decline a refund when a product does not meet the eligibility requirements described in this policy.

Refunds

Approved refunds will be issued to the original payment method. Please allow up to 10 business days after approval for Store to issue the refund. Banks, credit card companies, and payment providers may require additional time to display the refund.

If more than 15 business days have passed since your refund was approved, contact t4k_bur_1645@hotmail.com.

Refund Amount

Approved returns qualify for a refund of the amount paid for the eligible returned product. Refunds cannot exceed the original amount paid. Discounts, promotional codes, and price reductions will be reflected in the refund amount.

No Regional Restrictions

This policy applies to eligible Store customers in all countries and regions. Returns will not be refused solely because of a customer's location. Available carriers and procedures may vary, but eligible customers will continue to receive free return shipping.

Consumer Rights

This policy does not limit any mandatory rights provided under applicable consumer protection laws.

Contact Us

For returns, refunds, exchanges, or product-related concerns, contact:

Store
Email: t4k_bur_1645@hotmail.com